We want you to be completely satisfied with your purchase. If for any reason you are not, please review our returns and refunds policy below.

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Eligibility for Returns
•Items must be returned within 14 days of receipt.
•Products must be unused, in their original packaging, and in a resalable condition.
•Certain products such as custom-made kits or special-order items are non-returnable unless faulty.

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Faulty or Damaged Goods
•All items are inspected before dispatch, but if you receive a damaged or faulty product, contact us within 7 days of delivery.
•Please provide clear photos of the damage along with your order number.
•We will arrange for the item to be replaced free of charge.

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How to Return an Item
1.Contact our customer service team at:
📧 Email: support@carptacklehub.co.uk
Provide your order number, reason for return, and photos if applicable.
2.Our team will confirm the return process and provide a return address.
3.Pack the item securely to avoid damage in transit.

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Refund Process
•Refunds will be processed once the returned goods have been received and inspected.
•Refunds are issued to the original payment method.
•Shipping costs are non-refundable unless the item is faulty or damaged.

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Exclusions

We cannot accept returns for:
•Products damaged by improper installation or misuse.
•Items returned after the 14-day period without prior agreement.
•Goods not returned in their original condition or packaging.

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Tacklhub reserves the right to refuse returns that do not meet the conditions above.